Question 1

How do I know if my hot tub needs professional cleaning?

Accepted Answer

Your hot tub likely needs professional cleaning if you notice signs like: cloudy water, an unpleasant odor despite regular chemical treatments, visible algae growth, excessive foaming, skin irritation after using the hot tub, frequent water level adjustments, or if you have difficulty maintaining clean water even with routine maintenance

Question 2

How often should i clean my hot tub?

Accepted Answer

You should clean your hot tub weekly and drain and deep clean it every three to four months. You should clean it more often if you use it frequently or have many guests. Over time, the water in your hot tub accumulates dissolved solids that make it harder to balance and sanitize. Draining and refilling your tub every three to four months helps restore water quality and extends the life of your equipment.

Question 3

What should I do if my hot tub hasn’t been used in a long time?

Accepted Answer

If your hot tub hasn't been used in a long time, you should completely drain the water, thoroughly clean the tub and cover, clean or replace the filters, flush the jets, check for any damage, test and balance the water chemistry, and then refill with fresh water before using it again. Consider having an electrician inspect the wiring if the hot tub has been unused for a significant period.

Question 4

Do you clean filters, and how often should I replace them?

Accepted Answer

Yes, most hot tub filters should be replaced once a year; however, the frequency can vary depending on usage, water quality, and the filter's quality, with some high-end filters lasting up to three years while lower quality ones may need replacing sooner. Always check the manufacturer's recommendations for your specific filter type

Question 5

Can you provide tips for keeping my hot tub clean between professional services?

Accepted Answer

Shower before entering the hot tub to remove body oils and lotions.
Avoid using harsh chemicals or products.
Wipe down the waterline with a damp cloth and a mild cleaning solution.

Question 6

Can you help winterize my hot tub?

Accepted Answer

Yes we can, winterizing a hot tub ensures that the hot tub stays clean when not in use and the equipment doesn't crack after a freeze . Also, winterizing a hot tub means that it will not be constantly running and using up electricity and chemicals to keep it from freezing.

Question 7

Are you able to repair leaks or address problems related to pumps, heaters, or electrical systems?

Accepted Answer

Regrettably, we are currently unable to assist with technical problems related to your hot tub. Our services are exclusively focused on cleaning and maintaining hot tubs. Nevertheless, we may be able to suggest a nearby technician based on your hot tub model.

Question 8

Do you have hot tub covers for sale or offer parts like filters and cartridges?

Accepted Answer

We specialize in hot tub cleaning, but we don't sell hot tub parts or accessories. However, we can definitely point you in the right direction for where to buy them!

Question 9

Are your hot tub cleaning services available in areas beyond Marin County?

Accepted Answer

At present, we offer services only in Marin County. However, we can travel up to 25 miles outside the county for an extra travel charge.

Question 10

Which payment methods do you accept?

Accepted Answer

We accept various forms of payment including Cash, Check, Credit/Debit card, Venmo and Zelle.

Hours

Mon - Fri: 7 am - 6 pm

Sat - Sun: 8 am - 6 pm

Call or Text

(415) 578-0053

Frequently Asked Questions